ARTICLE:
Five Steps To Successful Web Marketing And Sales Process
by Abe Cherian
The basic principles used successfully
by brick and mortar storefronts in moving your potential clients
through a successful sales process is also the most effective way on
the web.
But how?
You do this by following the
five step process in your marketing strategy by attracting potential
clients, building trust, helping them choose the right product,
presenting the product, and then closing the sale.
Step One- Marketing /
prospecting:
Prospecting is the delivery of
qualified visitors to your website. It can be achieved by many forms,
such as, search engine marketing, pay-per-clicks, and e-mail
advertising that draw people to your site.
Once they are there, it's your
responsibility to show them how your product can fill the void in the
marketplace and what sets your product apart from the rest. Deliver
your 'Unique Selling Proposition', USP.
Step two- Building trust:
Just like in a brick and mortar
business where you greet a person when they walk in the door or
physically help them find what they are looking for, you can build
trust by doing similar things on your website by the elements that
surround the design and development of your website.
Your visitor is unconsciously
judging your credibility by asking themselves the following questions:
- Does the website have the
feel and look of a legitimate company?
- Is it easy to find the
company contact information?
- How is the copy on the site?
- How fast does it download,
and are there any broken links?
- Is there a privacy policy
posted on the site?
- Is it easy to navigate?
Step three- Help the buyer:
If you have done your
prospecting right, the visitors coming to your website are hoping to
find a solution to their problem. The solution can be a product or a
service. Internet marketing studies show that 7 out of 10 visitors are
ready to buy. They are only looking for a vendor who they find more
helpful.
Ask yourself these
questions?
- Are you helping your visitors
to identify and find the solution to their problem?
- Are you guiding them to find
the solution by easy to find information, and navigation?
Step four- Present the
product:
Before you present your product,
make sure that you have already helped the buyer by identifying with
their needs in the previous stage. When you present your product or
service to your visitor be sure to keep their attention and their
interest by motivating them to continue with the sale.
Step five- Successfully close
the sale:
Look at each of the products
that you offer and ask yourself these questions:
- Are you assuring them by
giving guarantees?
- Does your description answer
all their questions?
- Are you giving them feed back
and testimonials from your clients?
- Do you take credit cards, if
so which ones?
- What happens after they
purchase?
Take the guess work out of the
purchase process.
If you court your visitors by
the five steps above, you'll see better conversions, and increased
profits.
No comments:
Post a Comment